Problems With 1&1 IONOS Web Hosting

Problems With 1&1 IONOS Web Hosting


1and1 shared hosting

Today I am having some Problems With 1&1 IONOS Web Hosting.
There trying to bill me on an annual plan instead of the monthly plan I signed up for and tell me the charge may go through of $84 instead of $7 and there may be nothing they can do about it. 😡

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2 thoughts on “Problems With 1&1 IONOS Web Hosting

  1. I have a domain, web hosting and email services with 1&1 Ionos. I had to contact their customer service several times when I had questions about billing and tech support. Customer service is located outside of the US and they are well prepared to help you. The only thing is that their customer service skills are not as great as here in the US in regards to phone etiquette but they get job done and eager to help you. I also love that it is 24/7 literally. This company is based in Germany so they do things their way and don't tailor it to the US market. I liked that they are as not commercialized as US based web hosting companies that are extremely expensive . 1$1 don't run crazy ads on their site, don't sell your personal info like crazy and keep it simple. The prices is very reasonable my domain cost me $1 for whole first year and basic web hosting is $4 monthly. The domain will go up for the second year to a $15 for the whole year. The basic business email is free but you can purchase additional features to it. If you purchased something and want to cancel it you need to give them a call. You can't do it entirely through their website even though there is an option for it. Maybe that's why many people get upset that they cancelled it through their website and then still got billed for it later. I would definitely recommend 1&1 Ionos!

  2. I've been with 1and1 for over 13 years. I'm about to make a video about how I'm soooooo disappointed with their service. I guess my issue is way worse than your. I've had over 50 websites with them and their prices keep going higher and higher now they are trying to charge me because a version of PHP I'm using is outdated. They are trying to charge me an extra $9 a month just for that. I sent them an email asking them to to charge my account until I get that issue solved but they did not care they went ahead and charged me the annual fee anyway including a $9 a month for the outdated version of PHP.

    I only have about 30 domains left with them. I'm starting to switch these domains to another registrar then after that I will switch my hosting too.

    I'm so sick and tired of their scam.

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